Industry Example for Fixed Asset Application

Lakes District Regional Council operates a number of pumping stations in remote areas across several hundred square kilometres. These stations are used to pump water from underground bores into settling tanks.

It is important that the pumps run at predefined times to ensure that the tanks are maintained at a certain level.  If the pumps don’t run the tanks will fall below a safe threshold and safe clean water may become unavailable for users.

The council has staff to check on the sites, maintain the pumps and ensure that water levels are appropriate. Since the sites are very remote each site is visited approximately once every 2 weeks.

The problem Council faces is that sometimes the pumps fail soon after the maintenance visit.  This means that no-one is aware of the failure and the tanks fall to a low level so the water becomes unsafe, putting residents at risk.

At the same time the maintenance staff are spending many hours driving to sites to simply check that all is okay, rather than maintaining the sites that need it.

The team at Lakes District Regional Council need a more efficient solution!

Enter TracerTrak – the remote Asset Monitoring system from Pivotel, Australia’s leading Mobile Satellite Service provider.

TracerTrak uses satellite tracking and monitoring units that are fixed to your remote assets with simple installation or wiring requirements, and will provide location and sensor status reports from your remote assets for up to 7 years. The device will report the status of the pump operating and also tank level sensors.

The location and sensor reports are delivered across a commercial satellite communications network from anywhere across Australia, New Zealand and most of the world.

TracerTrak will provide clear and exact status reports of pump operation and tank levels, and when exceptions occur users can be notified by e-mail or SMS.

This means that Council maintenance workers can now concentrate on the sites where they are needed and ensures that sites with low tank levels are addressed straight away.

You would be amazed how cost effective this was for Council. At under $500 upfront investment and under $30 per month per device, TracerTrak costs a fraction of the situation Council found themselves in before.

By using TracerTrak, Lakes District regional Council has:

• Improved Customer Service.
• Improved resident health.
• Increased productivity of its maintenance team.
• Saved significant ongoing costs.

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Ask us how TracerTrak can improve your operational efficiency and cost.